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Contact Us

Phone

Toll Free: (855) 399-4787

Fax

718.668.1937

Payments & Correspondence

P.O. Box 30306
Staten Island, NY 10303

RTR Office Hours

9:00 A.M. - 8:00 P.M. (ET) Monday-Thursday
9:00 A.M. - 5:00 P.M. (ET) Friday
9:00 A.M. - 1:00 P.M. (ET) Saturday

To dispute a debt with RTR Financial Services, please complete and submit the form below.
To contact RTR about a different issue, please click here.

Subject / Reason for Contact *

Name *

Email *

Reference/Account Number (Where can I find this?)

*search vehicle-related accounts by License Plate No.

Phone Number

License Plate Number (for vehicle-related accounts only)

I am

A Patient/Customer An Attorney A Client/Creditor A Potential Client An RTR Employee Other

Tell us the reason you're disputing the debt *

This account was previously paid in full
*Please include details of payment/s like date, amount, transaction number, entity paid along with any available documentation This is not my account, it belongs to someone else This is my account, but the dollar amount shown as due in incorrect
*Please include any supporting documentation for review My Health Insurance Carrier was responsible to pay for these charges
*Medical accounts only, please attach Carrier information I have a grievance with the Medical provider of these Services
*Medical accounts only, please provide details My Health Insurance Carrier was responsible to pay for these charges
*Medical accounts only, please attach Carrier information My No-Fault Carrier was responsible to pay for these charges
*Medical accounts only, please attach Carrier information My Employer's Workers Compensation Carrier was responsible to pay for these charges
*Medical accounts only, please attach Carrier information I have never, or no longer own the vehicle for which these charges were incurred
*Vehicular accounts only, please attach License Plate/Registration information or proof of sale Other
*Please describe the nature of your Dispute below

Note: Please give us as much information as possible to help us appropriately process your dispute.

Comments *

I want you to send me the name and address of the original creditor
Please verify your address

Address *

City *

State *

Zip *

Upload supporting file(s)
Max file size: 10MB, Max files allowed: 5
File types allowed - jpg, pdf, png, gif, doc, docx, xls, xlsx

Security Verification *

I agree to allow RTR Financial Services, Inc. to communicate with me via email about the account(s) identified above. I affirm that the email address I have provided is not furnished or owned by my employer. I understand that by checking the “I Agree” box, I am acknowledging my consent to receive email communications from RTR Financial Services Inc.

I also understand that I may opt out of receiving further email communications from RTR Financial Services, Inc. to this email address by clicking HERE, by visiting https://www.rtrfs.com/optout, or by clicking on the "opt-out" link in any email I receive.

RTR provides a level of service that is unparalleled in the industry, and offers total solutions to the challenges you face.

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RTR Financial Services, Inc.

2 Teleport Drive
Staten Island, NY 10311
718.668.2881